Privacy Policy

Effective Date: April 24, 2025

At ChillPops CBD, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us. By using our site, you agree to the practices described below.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

Personal Information may include:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely via third-party providers)

Non-Personal Information may include:

• Browser type

• Device information

• IP address

• Pages visited and time spent on site

We collect this information when you:

• Make a purchase

• Sign up for our newsletter or membership

• Contact us via email or our website

• Browse our website

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate updates or order status

• Send promotional emails (if you opt-in)

• Improve our website and services

• Ensure website security and fraud prevention

• Respond to customer service inquiries

You can opt out of promotional emails anytime by clicking the “unsubscribe” link at the bottom of the email or by contacting us directly.

3. Sharing Your Information

ChillPops CBD respects your privacy. We do not sell, rent, or trade your personal information to third parties. We may share your data only with:

• Trusted third-party service providers (such as payment processors, shipping partners, or email platforms) who assist in operating our business

• Law enforcement or government authorities when required by law or to protect our legal rights

All third-party partners are required to maintain the confidentiality and security of your information.

4. Data Security

We take appropriate security measures to protect your personal information. Our website uses SSL (Secure Socket Layer) encryption to ensure all data transmissions are protected. Payment information is processed through trusted third-party gateways and is not stored on our servers.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, track usage patterns, and provide relevant advertising. Cookies are small files placed on your device to help us understand how visitors interact with our site. You can control or disable cookies through your browser settings.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information

• Opt-out of marketing communications

• Request information on how your data is being used

To make a request or update your preferences, please email us at info@chillpopscbd.com.

7. Children’s Privacy

Our website and products are intended for adults 18 years and older. We do not knowingly collect or solicit personal information from minors. If we learn that we have collected data from a child under 18, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

📧 Email: info@chillpopscbd.com
📍 Address: 2306 Minor Street, Richmond, VA 94877